Knowledge Base & Support
How can we help you?
Guides for pairing devices, running 24/7 background relays, dual SIM routing, and REST API setup.
Pairing Your Gateway
Navigate to Gateways > Add Gateway in your client dashboard. Open your Android app, tap SCAN QR CODE, and pair instantly.
24/7 Background Relay
Enable Wake Pulse and grant Unrestricted Battery Optimization so Android never throttles your message dispatch queue.
Dual SIM Dispatch
Easily toggle between SIM 1 and SIM 2 directly from the app home screen or specify SIM routing parameters in your API payload.
Frequently Asked Questions
Why does Android block the APK during installation?
Because this is an enterprise hardware relay app built directly for your private server and not published on the public Google Play Store. On the Play Protect screen, simply tap "More details" followed by "Install anyway (unsafe)". See our Install Guide for screenshots.
How fast is OTP message delivery?
The gateway executes a high-speed (2–3 second) polling loop backed by high-priority push wake triggers. In ordinary conditions, OTP messages are dispatched by your smartphone SIM within 3 to 5 seconds.
Can I connect multiple Android devices?
Yes! Depending on your subscription plan, you can connect multiple Android devices to scale message throughput across different telecom networks.